Recently, our gas heating furnace failed to light on a Friday night. I called for service and Simon responded to my call. Simon was at our home and there to help within a 1/2 hour just as he promised on the phone. Simon’s service was very professional. He found the problem and explained it to me and gave me an estimate before starting his repair. We appreciated having our heat back on during a cold night. Thank you, Simon ! It was a pleasure to have a technician that handled the whole repair experience with courteous professional service and skilled knowledgeable advice and repair of our heating unit. Simon’s great service convinced me to sign up for a Happy Home service plan that night before he left. Thanks again, Simon.
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