Alex was early and he was great! He had never been here, but checked everything, cleaned things, changed the filter, assessed our aging system and said we are good for now. Recommended a air cleaning system, showed me a video about it. He was extremely professional, knowledgeable, congenial and I continue to be pleased with the service we receive from this company (they installed HVAC in 2005, when they were Comfort)!
We have two units, upstairs very new and downstairs installed yesterday. Upstairs went during install and downstairs was doing crazy things (like running when Thermostats off). Michael V came out and said he would look at everything. First he got the upstairs running again but wasn’t satisfied because he didn’t know why it quit. He kept looking, kept it running and examined the whole system, found some other things that weren’t quite right, which led him to finding some wires that had been stepped on during install of other unit and shorted out. Furthermore he found an installation problem and fixed it. Next he moved to newly installed unit, did some diagnostics and found a tiny wire in one of three thermostats that was shorting and sending false signal. He fixed that then went over new system head to toe, made some adjustments etc. Absolutely incredible knowledge and commitment to finding the problem! Don’t want any one else in future.
Alex was right on time first thing Friday morning. He had serviced my house before and acknowledged us meeting previously which made me feel like a respected client. Alex was very professional in his work, providing me a detailed report on my system at the end. He also showed me some areas of maintenance that I could be doing with my yard work that would help the life of my system. That was really impressive to me. Looking forward to my next check-in in six months.
My husband and I were both impressed with Gabriel yesterday. He answered all our questions and was honest and friendly.
Very pleased with service. Technician, Gabriel Rauda-Estrada, was quite pleasant and professional. My less than 2 year old heat pump needed some work due to installation deficiencies on the part of the company that installed the unit when my condo was built. He explained why they were necessary, but in no way did I feel coerced to have the work done. I did, and also obtained a service contract. My late husband was an HVAC technician for many years, so I have pretty high expectations which were easily met.
I am pleased with my experience with Happy Home Heating and Cooling. The men who installed the units were efficient, pleasant and helpful.
Michael Vinogradov did a great job resolving our air conditioning problem. He went under the house and diagnosed it in no time, explained everything to me and gave me a quote. He fixed the problem on the spot! Now the house is cool again. Great job! I was so happy I signed on immediately for the preventative maintenance program. Professional, friendly service!
I couldn't be more pleased with the service we received today from Michael Vinogradov at Happy Home. His thorough inspection got to the root of chronic issues, and he addressed them promptly with helpful explanations and solutions. Thank you!
Michael spent most of his day here working on our issue. I appreciate the prompt service and his willingness to find the issue. He was very courteous and helpful. Thank you very much!
Micheal Vinogradov could not have been more courteous, friendly, professional and informative. Excellent job!
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