Chris did an excellent job in testing the condensate pump which has given issues before. While we did not get it to fail, we did reach a mutual decision that the pump should be replaced. As usual, I was quite pleased with the response and capability offered by Happy Home.
Chris did a very good job. It was just after our major snow and very messy outside. He was very thoughtful to keep the mess out of the house. Thanks, highly recommend!!
Chris Reynolds offered exceptional customer service. Your company would be proud. He performed the service work, clearly communicated the results of his work to me, and clearly answered my questions and concerns. We scheduled a new project while he was here (to address crawl space dampness).
I received my maintenance service from Chris today and wanted to be sure to pass along his excellent customer service. Chris called to say he was on the way and about when he would arrive. He was right on time. Even though there was much snow and ice out, Chris did a thorough maintenance job. He was very friendly and professional in explaining what was done. And before leaving, he asked if their was anything I had a question about or anything further he could look at while he was here. Great Job, Chris! And thanks to Happy Home for providing superb customer service through your technicians.
Alex was very thorough in his review and repair of my system and gave great advice regarding the HVAC. I've been a customer over ten years with a yearly contract. The service personnel have always been great and Happy Homes continues to provide the excellent service I received with Comfort Engineers. Thank you.
Alex did a good Joubert of trouble shooting the unusual noise I heard coming from our heater. He identified the probable cause and made and quickly fixed the problem. Alex is a very nice person to work with
We had an emergency need and Chris came out as soon as he could in the snow/ice. He checked our unit and an very thorough. We really appreciated all he did to make sure our family stayed warm.
Our experience was excellent. John replaced our thermostat (which we should not have needed to do but it was crap) and we were very pleased with his level of knowledge and service. He is a credit to your company. I am hoping this thermostat does not have to be re-programmed every time our power goes out.......if so we'll ask for John!!
Alex and John were very professional and extremely helpful! They explained everything before they did it and after! I would recommend this service to all my friends and family!
Alex Romero, is such a good Technician. He has been serving my unit. As always he is reliable, he never fails to address my concerns.i have experience others . I am always comfortable when he comes to service my unit. He is awesome. Thank you for sending him when I request his service. Emma Heggins
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